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Concierge Key Health™ is the first comprehensive concierge healthcare company delivering a personalized approach with on-demand access, easy appointment booking, no waiting upon arrival and white glove service every step of the way. Made possible by a full-service approach to supporting both primary care and specialty physicians adapted to their practices to deliver a better experience to patient members

With Concierge Key Health, concierge medicine no longer stops when you leave your primary care practitioner’s office. Our members enjoy a VIP experience and expedited access at all their doctor and specialist appointments. Healthcare today can be hard to navigate, but our member services team is here to help, with personalized care coordination at every step.

Concierge KeyHealth is a great solution for anyone who would like better access to healthcare through: same or next day appointments, one-click appointment booking, no wait times and a personalized VIP service with every doctor and specialist you see. Why navigate the healthcare experience alone, we are here to ensure you have a delightful experience every time.

Concierge Key Health memberships includes: direct access communications platform, easy scheduling through application, no wait appointment booking, member services support, care coordination and access to a complete primary and specialty care network.

Sign up is easy via our website (Join Here) or, by contacting Member Services (833.254.3258). Member Services is here to answer any of your questions and assist in the sign-up process. In addition to calling us. We can be reached by email: support@conciergekeyhealth or live chat:

Concierge Key Health members are able to set up an appointment immediately after becoming a member.

The Concierge Key Health application can be downloaded in the Apple App store or Google

Play store.

Appointments can be made through our Concierge Key Health mobile application (Select Doctor > Select appointment window from schedule> Confirm Appointment), or by calling Member Services (833.254.3258).

We recommend all members download the Concierge Key Health application to fully enjoy all of the benefits of a membership (Instant appointment booking, directions to appointment,  electronic health history, digital medical and identification cards).

Yes! Our Member Services team would be happy to help with the booking process for any of our network doctors. (833.254.3258)

Appointments can be confirmed in our Concierge Key Health mobile application under the ‘Appointments’ tab or by calling member services (833.254.3258).

Appointments can be canceled in our Concierge Key Health mobile application under the ‘Appointments’ tab or by calling Member Services (833.254.3258).

Concierge Key Health membership is billed as an annual or monthly subscription. Accepted payment methods include: debit card, credit card, or HSA/FSA funds.

Billings are processed through Concierge Key Health, either annually or monthly.  Each year, your membership will auto-renew unless otherwise specified.

Appointment billing is not covered by the Concierge Key Health membership fee and is handled directly with the doctor’s practice. Patients can utilize their insurance or pay out of pocket for their office visit, depending on what their physician offers and what is in network. If you need assistance determining if a particular doctor takes your insurance, member services is happy to assist. You can reach them at (833.254.3258).

Member Services would be happy to assist. You can reach us via phone (833.254.3258).

Currently the Concierge Key Health app is only available in the US in English. We will expand to other languages and countries in the near future.

Member Services is available to answer any questions.

Via phone: 833.254.3258, Email: support@conciergekeyhealth or Live chat:

Concierge Key Health is a HIPAA compliant, secure, encrypted service. When patients elect to use the app, they opt out of HIPAA for compliance reasons. Only doctors you have scheduled appointments with are able to view your self-reported medical history in-app in preparation for an upcoming appointment. Check out our Privacy Policy as well as Terms of Use, located in the footer of our website for more information.

Concierge Key Health membership receipts are emailed to each member but can also be provided by contacting Member Services (support@conciergekeyhealth or 833.254.3258).

We don’t want to see anyone go! However, cancellations can be completed by contacting Member Services (833.254.3258). Refunds will be processed at a prorated amount.